Results

Three real situations, told through problem, intervention and result. Client names are omitted for confidentiality.

Department governance Role: IT Leader

From 14 stalled projects to predictable delivery in 4 months

Context

Consulting company, in-house IT department of 10 people across development and delivery. No shared way of working, backlog managed via email and scattered spreadsheets.

Problem

14 projects open in parallel, an average lead time of 65 days, 40% of deadlines missed over the last 2 quarters. Management had no real visibility into status: updates only came on request.

Intervention

Month 1: introduced a Kanban cadence with a WIP limit of 5 active projects per team, a shared board and weekly stand-ups. Month 2: defined quarterly OKRs and 4 department KPIs (lead time, throughput, bug rate, SLAs met), automatic reporting to management. Months 3-4: documented delivery standards, migrated the stack to the cloud (AWS) with a CI/CD pipeline, automated recurring deploys. Alongside, 1:1 mentoring and a growth path for 3 junior developers.

-37%
lead time: from 65 to 41 days
14 → 6
parallel projects (WIP halved)
92%
deadlines met (up from 60%)
Validated by the client company’s CTO. Does your IT department face similar dynamics? Let’s talk.
Platform at scale Role: Team Leader

Digital services for a healthcare platform with ~800,000 users

Context

Healthcare software house. Leading a team of 4 developers (3 senior, 1 junior) plus 1 external consultant on a medical management system used by about 800,000 users.

Problem

Bookings handled mostly by phone and in person, a patient experience fragmented across channels, no shared development standard in the team, unpredictable release timing.

Intervention

Months 1-2: analysed existing flows and designed the Appointments Portal, defined development standards and mandatory code review for the team. Months 3-5: rolled out the Appointments Portal to production with GDPR-compliant handling of sensitive data. Months 6-8: extended to the Patient Portal (reports, prescriptions, telemedicine), integrated IoT devices, mentored the junior developer on architecture and testing.

-25%
booking time: from 8 to 6 minutes
62%
active users moved to self-service in 6 months
99.6%
platform uptime, zero incidents on sensitive data
Platform still in production, ~800,000 users served. Need a reliable, scalable platform? Let’s talk.
From idea to product Role: advisor and development

An SME from spreadsheets to a live management system

Context

Distribution SME, 18 employees, no structured information system: invoicing, warehouse and reporting managed on spreadsheets and shared files across 4 people.

Problem

Data duplicated across different spreadsheets, recurring stock-level errors, a monthly close that took days of manual reconciliation, no reliable reporting to decide on purchasing and inventory.

Intervention

Month 1: process discovery with the team, mapping of real workflows, choice of a stack sized for the context (web app + relational database, low-maintenance cloud hosting). Months 2-3: development of invoicing, warehouse and reporting in a single tool. Month 4: production release, training for the team at every level, handover with documentation and guaranteed post-project continuity with no dependency on me.

3d → 0.5d
monthly closing
Eliminated
stock-level errors, from month one
6+ months
team autonomy, zero corrective fixes
Still running processes on spreadsheets? Let’s talk.

Other projects

  • B2C insurance e-commerce: policy comparison, sales and claims management.
  • Welfare integrated with the national health service: search, booking and pre-authorisation of visits.
  • Automations and LLM integrations (OpenAI, Anthropic): RAG, agents and document workflows.

What people say

LinkedIn recommendations from people in the IT department I led as IT Leader.

“The agile approach Manuel introduced — daily stand-ups and weekly sprints — significantly improved transparency and collaboration within the team, letting us adapt quickly to challenges and keep a steady pace.”
Giovanni Ranzato Full Stack Developer, We Can Consulting
“His organisational and decision-making skills always stood out, letting him keep high quality standards even in complex contexts and under significant time pressure. Thanks to his approach, the team achieved concrete, measurable results.”
Roxy Hosseinimanesh Product Designer / UX-UI Specialist
“He showed a strong ability to gather, understand and shape complex business problems, turning them into clear, concrete solutions with a pragmatic, goal-oriented approach. I would recommend him to any company looking for a reliable, competent professional.”
Gerlando Sciortino Software Developer
“Technically, Manuel is exceptionally prepared. The solutions he proposes, both in software architecture and design, are always solid, effective and built to last; with him you never face a problem alone.”
Hamza Bouzid Back End Developer